How do I request on-demand support automatically when tracking my mood?

When you first get your Brain in Hand licence, it’s set up with a life ring icon at the top of the app, which allows you to request on-demand support.

You can also choose to link your on-demand support to the mood-tracking traffic lights.

If you link them, someone from Brain in Hand will contact you if you:

• press a red traffic light
• press an amber traffic light 3 times in a row on the same calendar day

You can find these options in your settings in the app and you can turn them on and off.

However, if you’ve already chosen a personal responder to answer your requests for on-demand support, you won’t see these settings.

You always have the option to cancel being contacted.

Learn more about how to use the traffic lights system.