How do I change my password?

If you’re trying to change your password because you can’t log in, it’s worth double-checking that you’ve entered your email and password correctly. You can use the eye symbol on the password field to check whether it’s correct (but make sure nobody else can see).

If you still can’t log in (or you just want to change your password) select 'Problems signing in?'.

We'll send you an email with a verification code and instructions to reset your password. The code will be valid for 30 minutes

Remember to check your email junk or spam folders, as sometimes the email can be in there.

If the email doesn’t arrive, use the ‘Contact us’ button in the help centre. Remember to give us a summary of the problem.