How can I renew my Access to Work award?

You can renew your award online or by calling the helpline on 0800 121 7479. You can apply 12 weeks before your current award ends.

The renewal form is straightforward and should only take a few minutes to complete. You can read more about help and resources in our Help Centre.

Before you start online

•    You won’t receive confirmation after you submit your renewal request

•    Have your Unique Reference Number ready – you’ll find this on your current award

What will I need to provide?

You’ll be asked for:

•    your name

•    your date of birth

•    your home address

•    your Unique Reference Number

•    your contact details (email and/or phone number)

You’ll then be asked if your support needs have changed. You can choose from:

•    cost of support has changed

•    how often support is needed has changed

•    type of support needed has changed

•    other change to support needed

•    no changes

There’s no free text box to add more details at this stage.

What happens next?

Once you’ve made the declaration that your answers are correct, your renewal request will be sent to a case manager. They’ll process your request and get in touch. You can read more about what happens when a case manager contacts you in our Help Centre article.